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Terms of Use

  1. It is defined in this article that IGMS means IndoGulf Matrimonial Services

  2. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.indogulfmatrimony.com (the "Website")

  3. IGMS and its affiliates offer their services to you under the following terms and conditions. On visiting our website or signing up at IGMS website, you agree to abide by the terms and conditions as set out hereunder

  4. By impliedly or expressly accepting these Terms and Conditions of use of website, you also accept , confirm and agree that you have read, understood and are bound by these Terms and conditions, regardless of how you/IGMS member subscribe to or use the IGMS Services. If you do not want to be bound by the Terms and Conditions, you must not use the Website or the IGMS Services.

  5. If at any time IGMS, in its sole judgment, is of the estimation or has any reason to believe that you are not qualified to become a member, or that you have made any falsification about your eligibility, IGMS hereby reserves the right to terminate your membership and/or your right to use the services of IGMS without any refund of any money paid to IGMS

  6. IGMS will make attempts to crosscheck the information, and it is under no obligation to verify the accuracy or genuineness of the information submitted by you.

  7. IGMS shall act based on the information that may be submitted by you, believing the same to be true and accurate even if such information is provided during the registration by your family, friends, relatives on your behalf under your express consent. 

  8. You are bound to follow this agreement till you continue as a member of  indogulfmatrimony.com. This agreement will remain in full force and effective till you use the services of  indogulfmatrimony.com You can anytime terminate your membership by informing us for any reason.  IGMS.com may terminate your access to the web site, if you are found to breach the agreement.

 

SCOPE OF IGMS

  1. The profiles in the database of IGMS are classified broadly on the basis of language and region for the ease and convenience of its member / customer.

  2. IGMS Members are provided with free/paid access for searching profiles from the database of IGMS, as per the partner preference set by you and you shortlist the prospective alliances yourself.

  3. IGMS do not authenticate any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

  4. IGMS obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance from third party / persons from amongst the other registered members of the Website/App. You agree that the system generated search results of IGMS are only of the profiles registered members on Website/App.

 

ELIGIBITY CRITERIA

A) IGMS Membership and rights of admission is reserved solely for :

  1. Indian Nationals & Citizens.

  2. Persons of Indian Origin (PIO).

  3. Non Resident Indians (NRI).

  4. Persons of Indian Descent or Indian Heritage

  5. Persons who intend to marry persons of Indian Origin

 

B) Further in capacity as IGMS member you confirm that you are:

  1. 18 years or above (if you are a woman) or 21 years or above (if you are a man);

  2. Legally competent to marry as per the law applicable to you, and

  3. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

 

REGISTRATION PROCEDURE

  1. We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information’s to IGMS.

  2. If you intend to register with IGMS, after enquiries of IGMS services, then IGMS shall send you a physical subscription form /online subscription form (as applicable) , for keying in your essential details and filling in the blanks.

  3. You further undertake that you alone shall be responsible or liable for any information provided to IGMS. In order to serve you better if IGMS requires additional details you agree to provide it. IGMS shall reproduce the registered member details on "as is as available" basis to other registered members, and IGMS members shall be solely liable for the information given by such IGMS member.

  4. If at any point of time IGMS comes to know or has reasons to believe that any information provided by you for registration or otherwise is found to be untrue, inaccurate, or incomplete then IGMS shall have full right to suspend or terminate your membership and forfeit the amount paid by you towards IGMS membership fee and refuse to IGMS service to such IGMS member thereafter without any notice.

 

MEMBERSHIP FEES

  1. Validity of your paid membership is based on months (3, 6, and 12) and not on days.

  2. You are bound to follow this agreement till you continue as a member of IGMS.   This agreement will remain in full force and effective till you use the services of IGMS.You can anytime terminate your membership by informing us for any reason. IGMS may terminate your access to the web site, if you are found to breach the agreement.

  3. Membership Fees are only for use this site and its services for him/her personal use, its non-transferable to other member.

  4. Membership fee is not refundable in any case.

 

MODE OF PAYMENT

  1. Payment made by Net Banking / Debit / Credit Card would be in accordance with the prevailing RBI guidelines. Activation of IGMS service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. Further IGMS service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

  2. IGMS may use third party payment gateways for collection of credit/debit card or other payment instruments. In case of such payment gateway failure the same would be communicated to the IGMS member by the payment gateway provider. IGMS shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, IGMS offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the IGMS Members card/bank accounts through the payment gateways.

 

KEY RESPONSIBILITIES OF IGMS

  1. IGMS is an endeavor to help you find your dream life partner (prospect) through of process of automated searching, shortlisting and contacting prospects amongst our registered members.

  2. IGMS shall safeguard sensitive user information using authentication mechanisms, access controls and encryption techniques.

  3. At IGMS we value your privacy. We consider IGMS member contact information as confidential hence will be shared to prospect only after obtaining IGMS member's consent.

  4. IGMS does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our website and using IGMS services.

  5. The IGMS is under no obligation to furnish any definite number of profiles, if there are none available, which are corresponding to the partner preference set by you.

  6. Shortlisted profile information link shared with IGMS members will be active within 7 working days from the shared date.

  7. As part of IGMS service, IGMS may, upon confirmation received from you and prospect, arrange for a meeting between you and prospect (with/without your/prospects family members/friends joining in). The venue of such meeting shall be duly intimated to you by IGMS.

 

KEY RESPONSIBILITIES OF IGMS MEMBERS

  1. To get better search results, IGMS Members are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and condition.

  2. IGMS Members are expected to be cautious of prospects who ask for favors, money etc. or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

  3. IGMS members are expected to verify the credentials of the prospect such as family status, educational qualifications, financial status, occupation, character, etc.

  4. If the IGMS Member fails to inform IGMS, about any change in the particulars furnished by IGMS member to other IGMS member, then the IGMS membership may be suspended by IGMS at its sole discretion

  5. IGMS Members shall not probe, scan or test the vulnerabilities of the IGMS Website/App or any network connected to the Website/App nor breach the security measures instituted by IGMS.

  6. IGMS members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrollment shall be treated as violation of the terms and conditions and IGMS shall retain their right under clause 3 (b) of this terms and conditions.

IGMS Members are expected to refrain from :

a. Entering into financial transactions with shortlisted prospects prior to solemnization of marriage.

b. Dealing with shortlisted prospects before carrying out due verifications of the prospect.

  1. IGMS Membership is restricted strictly to the registered IGMS individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of IGMS and nor use the IGMS Service or IGMS members data for any commercial purpose. IGMS reserve its right to initiate appropriate legal action for such data misuse/theft.

  2. IGMS member shall not assign or transfer your IGMS membership to any other person or entity.

  3. IGMS members cannot put the IGMS service on hold, even temporarily, for any reasons whatsoever. Based on the tenure of IGMS service and date of payment taken, the expiry of IGMS service will automatically happen on expiry of the Tenure of the applicable package taken by you and/or as mentioned in the appropriate invoice.

 

CUSTOMER CARE / CUSTOMER SERVICE

      In the event you come across any concerns in our service, then please be free to contact us:

 
 

Customer Care

Kochi Office
Ground Floor,Sultan Tower ,
Muttar ,South Manjumel,
Kochi - 683501

+91 79949 35551
info@indogulfmatrimony.com
 

Administrative Office

Nellai Office
99, PDP Complex, 8th Street
Teachers Colony - Phase V
Meetpar Nagar
Palayamkottai - 627007

+91 94894 64333
0462 2553367
info@indogulfmatrimony.com

 

COMMUNICATION TO IGMS MEMBERS

  1. As a member of IGMS you herewith expressly solicit and invite IGMS and/or its empowered personnel to communicate to you through any telecom resources in the registered number provided by you to give you details, clarify and clear up the various services provided by IGMS and to aid or support you in availing the said services of IGMS.

  2. IGMS may contact the IGMS member through any of the above media to share the profile of the prospect by way of internal messages / links. IGMS member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint.

  3. You also without any pre-condition agree to indemnify IGMS against all losses, damages, penalties, costs or consequences, whether direct or indirect, that may arise out of any breach or violation of the aforesaid representation, commitment and undertaking.

  4. When  you  visit  IGMS  website  or  send  e-mails  to  us, you  are  using electronic  mode of  communication,  you  deem  to agree  and  give  your  consent to receive such communications from us electronically. We will communicate with you by e-mail or by posting information on this website. When you visit IGMS website or send e-mails to us, you are using electronic mode of communication, you deem to agree and give your consent to receive such communications from us electronically. We will communicate with you by e-mail or by posting information on this website.   

 

CONFIDENTIALITY

  1. IGMS will hold confidentiality, about all personal information [other than that meant for posting or transmission] provided by members and shall take all possible and /or bona fide steps for maintaining the confidentiality.

  2. Any feedback you provide to IGMS member shall be deemed to be non-confidential. IGMS member shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) IGMS member is not under any obligation of confidentiality, express or implied, with respect to the feedback.

  3. You agree that IGMS has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from IGMS or its consortium of websites and may also send you communication in this regard.